Practical guides for running your property on Sabee.
These are not marketing pages. They are the same operational guides our onboarding team walks new customers through in the first weeks after they request access — written down, in full, so you can come back to them whenever you need.
Sabee runs the daily operations of independent hotels, boutique groups, hostels and aparthotels — the property management system, the channel manager, the booking engine, housekeeping and the accounting layer that ties them together. Software alone does not fix a revenue leak or a messy housekeeping board; the way a team actually uses the tool does. That is what this section is for.
Each guide below covers one operational area in depth: the first week of onboarding, connecting Booking.com and Expedia, defending rate parity, running housekeeping from a phone, rolling Sabee out across a group of properties, handling VAT and invoicing across different EU jurisdictions, and auditing who has access to what inside your account. We wrote them the way we'd want to read them ourselves — concrete steps, real numbers, and the mistakes we see properties make, not abstractions.
If you are still deciding whether Sabee is the right platform for your property, these guides are still useful reading — they describe how the system is meant to be operated, which tells you as much about the product as any feature list. If you already have access, treat this page as a reference you return to: bookmark the ones relevant to your role, and send the multi-property rollout guide to whoever owns your group's expansion plan.
New guides are added as our support team notices recurring questions worth writing down properly, rather than answering once over email and losing the answer. If there is a workflow you'd like documented that isn't here yet — a specific OTA quirk, a reporting question, a tax scenario specific to your country — get in touch and we'll add it.
Your first week with Sabee: a day-by-day playbook
From the moment you request access to the moment your front desk goes live — a day-by-day plan covering kick-off, rate plans, OTA connections, the booking engine and staff training.
Connecting Booking.com and Expedia to Sabee
XML connections, Group IDs, EQC credentials, rate and restriction mapping, length-of-stay controls, test pushes, and the errors that trip up first-time integrations.
Rate parity and price strategy for independent properties
What parity actually means under EU competition rulings, how to use member rates and promo codes without breaching your OTA contracts, and how to build a defensible seasonal rate calendar.
Running housekeeping from a phone: the mobile workflow
Priority ordering, task cards, the dirty-clean-inspected lifecycle, VIP flags, maintenance tickets and deep-clean rotations — how properties run housekeeping without a paper board.
Rolling Sabee out across a multi-property group
Choosing a pilot property, building a group tape chart, setting permissions by role and property, centralising rate strategy, and staging a rollout across 5 to 15 properties.
VAT and invoicing across the EU: a hotelier's field guide
Accommodation VAT rates in ten EU countries, tourist tax handling, B2B reverse charge, invoice numbering sequences, and how to process refunds and credit notes correctly.
Auditing staff permissions: a quarterly checklist
Role types from general manager to chain-level admin, the principle of least privilege in a PMS, quarterly access reviews, offboarding steps, and reading the audit log.
Ready to put this into practice?
Request access and start your first week with a hospitality consultant beside you, not a support ticket queue.