Everything operators ask before switching.

Sabee is a cloud hospitality operations platform for independent hotels, hostels and aparthotels. It bundles eight modules — property management (PMS), channel manager, direct booking engine, revenue analytics, accounting & billing, housekeeping, guest CRM and multi-property view — under one login, one bill and one support team.

Independent hotels of 15–300 rooms; independent and branded hostels; aparthotel groups running one to fifty buildings. The core customer is an operator who has outgrown cheap tools and does not want to pay legacy enterprise pricing for a fraction of what they actually need.

Sabee is deliberately narrower in scope than a legacy enterprise PMS (no restaurant POS of our own, no spa scheduler) and deliberately deeper than a cheap cloud PMS (real revenue analytics, real accounting reconciliation, real multi-property). The goal is to be the operations platform, not a swiss-army knife or a booking widget.

Most independent properties are live in 14 days. That includes data import from your current PMS, channel remapping, and two 90-minute training sessions for your reception and revenue teams. Larger groups plan a 30-day rollout with a dedicated migration specialist.

Yes. We have documented imports for the ten most common cloud PMSes and export patterns for legacy on-premise systems. Your onboarding consultant handles the import as part of the migration project.

Two 90-minute sessions are enough for most independent properties — one for reception, one for revenue and accounting. Housekeeping learn the mobile task cards in under 20 minutes on their first shift.

Not a problem. Our migration team has run dozens of on-premise-to-Sabee projects. We work with your existing vendor to extract historical data and set a cutover date on a Sunday morning to minimise operational disruption.

No. Every plan is monthly with no minimum term. Annual plans are available at a 15% discount if you want to fix a budget.

No. Every plan includes a defined number of users (3 on Solo, 10 on Growth, 40 on Business, unlimited on Enterprise). If you need more users on a smaller plan we can add them without moving you up a tier.

Zero commission on direct bookings — you pay the flat monthly subscription and keep every euro your booking engine earns. Payment processing fees (via Stripe, Adyen or your own PSP) apply as normal.

Additional rooms above the plan limit are charged at €1.20 per room per month, pro-rated by day. There is never a service interruption or a surprise upgrade.

Inside the European Union. Primary region in Frankfurt, secondary in Dublin. No personal data ever transits infrastructure outside the EU/EEA without explicit customer approval.

Yes. Sabee is operated by an EU-based data controller and processor under GDPR and the Estonian Personal Data Protection Act 2019. Every paying customer receives a signed DPA — see the full DPA.

Sabee never stores raw card numbers. Card capture is delegated to your PSP (Stripe, Adyen or your own processor), which returns a token we store instead of the card.

99.98% availability over the trailing twelve months. Real-time status at status.sabee.esesun.com. Enterprise plans include an SLA with financial remedy for periods below 99.9%.

Email support on Solo, email + chat on Growth (median 4-hour first response), priority support on Business (median 1-hour first response), and a named customer success manager on Enterprise. All support agents are hospitality operators — every one of them has run reception at some point.

English and Spanish are covered by our own team 24×7. Italian, French, German, Portuguese and Czech are covered during EU business hours.